14-Day Money-Back Guarantee At Sprock-X, we stand behind the quality and effectiveness of our products. Your satisfaction is our top priority, and if for any reason you're not completely satisfied with your purchase, we offer a 14-day money-back guarantee.
How It Works Eligibility Our 14-day money-back guarantee applies to all products purchased directly from Sprock-X. This includes our ChatGPT prompt packs automation bots.
Time Frame You have 14 days from the date of purchase to request a refund. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund.
Requesting a Refund To initiate a refund, please contact our support team at help@sprock-x.com with your order number and reason for the refund request. Our team will review your request and get back to you within 1-2 business days.
Refund Processing Once your refund request is approved, we will process your refund, and a credit will automatically be applied to your original method of payment within 10-14 business days. Please note that processing times may vary depending on your payment provider.
Conditions Digital Products: Due to the nature of digital products, we may ask for feedback on your experience to help us improve our offerings.
Contact Us If you have any questions about our 14-day money-back guarantee, please don't hesitate to contact us at help@sprock-x.com